At WarriorBabe Health, we work to deliver your order reliably to members across the United States. The following outlines our shipping policies, including scheduling, delivery expectations, and what to do if there is an issue with your shipment.
Shipping Coverage
We ship within the United States only. All 50 states are eligible. We do not ship internationally.
Order Processing
Your order is processed and sent to the pharmacy only after a licensed provider reviews your intake and approves your treatment. All clinical visits are virtual. If your provider requires lab work, your order is held until your results are returned.
Schedule Adjustments
Our standard shipping interval for monthly subscription products is twenty-eight (28) days and eighty-four (84) for three month subscriptions. This schedule may be adjusted to account for recognized holidays or unforeseen events.
Automatic Renewals and Recurring Charges
WarriorBabe Health products and services are offered on a subscription basis. Membership is required before any medication purchase, and every purchase includes a provider visit.
Your payment method will be automatically charged at the frequency selected at checkout unless you cancel prior to the renewal date. A reminder email is sent at seven (7) and three (3) days before every renewal.
Cancellations
You can cancel your subscription at any time through your WarriorBabe Health account or by contacting Member Support. Cancellation takes effect at the end of your current billing period.
Your membership cannot be cancelled while you have an active subscription. If you do not have an active subscription, you may cancel your membership and receive a refund within three (3) days of renewal. After three days, cancellation takes effect at the end of the current billing period.
Subscription Pause
You can pause your subscription until you are ready to resume. Your membership stays active while your subscription is paused.
Delivery Expectations
Delivery time depends on your location and specific arrival dates cannot be guaranteed.
Exceptions and Delays
Weather, holidays, and supply issues may delay shipments. You will be notified when your order is affected.
Address Accuracy
Maintaining a current and accurate shipping address is your responsibility. WarriorBabe Health is not liable for delays or losses caused by an incorrect address.
To update your address, log in to your WarriorBabe Health account and edit it under Account settings, or contact Member Support at support@warriorbabehealth.com.
Shipping Notifications
A confirmation email is sent when your order ships, with tracking details where available.
Damaged Shipments
If your order arrives damaged, contact us within three (3) days of delivery. A photo of the damaged product is required in order to open a claim. Do not discard the medication or any shipment materials.
Replacement for Damaged Products
Damaged items may be eligible for replacement if reported within three (3) days of delivery. A photo of the damaged product and any supporting documentation are required. Do not discard the medication or any shipment materials.
Lost Shipments
If tracking shows your order as delivered but you do not have it, or your order has not arrived within three (3) days of the expected delivery date, contact us and we will investigate.
Contact Us
For questions about a shipment, email support@warriorbabehealth.com. Include the name on your account and your tracking number, if you have it.